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Imagine ending up with streamlined workflows, impeccable service, and exceeding client expectations—all while regaining that work-life balance you’ve been dreaming of. We’re laser-focused on tailoring our consulting services to your needs, whether it’s optimizing your tools, implementing new systems, or revolutionizing your entire workflow. With Comer Technology Group, technology becomes your greatest ally, propelling you towards unrivalled success.

Specialized RMM Consulting Services for MSPs and ITSPs

Unlock the true potential of your remote monitoring and management (RMM) platforms with our comprehensive consulting services tailored specifically to MSPs and ITSPs. At Comer Technology Group, LLC, we understand the unique challenges you face in maximizing the capabilities of RMM tools. Our expert consultants possess deep knowledge and hands-on experience with leading RMM products, including ConnectWise Automate, Datto RMM, and N-Central.


Efficiently automate routine tasks, streamline processes, and drive productivity by leveraging advanced scripting capabilities within your RMM platform. Our consultants will help you harness the power of scripting and automation to optimize your operations.


Ensure proactive problem resolution and minimize downtime with effective monitoring and alerting configurations. Our consultants will optimize your RMM platform to provide real-time insights into the health and performance of your systems, enabling you to take immediate action.


Gain valuable insights into key metrics and performance indicators by leveraging customized reporting and analytics solutions. Our consultants will help you unlock the power of data, enabling you to make data-driven decisions to fuel your business growth.

Workflow Optimization

Streamline your operations and enhance efficiency with tailored workflow analysis. Our consultants will identify bottlenecks, optimize processes, and align your RMM platform with your unique business requirements, empowering you to deliver exceptional services to your clients.


N‑central delivers the RMM capabilities MSPs need to control increasingly complex networks. On-premises, in the cloud, Windows, MacOS, or Linux—our RMM tools elevate your monitoring and management capabilities.

CW Automate

ConnectWise Automate is the RMM solution that gives you complete access and control over agent and agentless devices across your entire network. You can remotely access endpoint devices, either manually or automatically, without disrupting users while you resolve performance and/or security-related issues.

Datto RMM

Datto Remote Monitoring and Management (RMM) is a secure cloud-based RMM platform. You can remotely secure, monitor, and manage endpoints with Datto RMM to reduce costs and improve network efficiency.

Latest RMM Related Tips

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Datto RMM 12.0.0 Released! Includes M365 Integration!

June 30, 20231 min read

Introducing Datto RMM 12.0.0: Enhancing Remote Monitoring and Management

Discover the latest features and improvements in the highly anticipated release of Datto RMM 12.0.0.

Microsoft 365 Integration

The Microsoft 365 Integration is here! With this release, you will be able to connect your Cloud Solution Provider (CSP) tenant to Datto RMM and automatically fetch all of your client tenants. The integration can be set up in less than one minute using your CSP tenant ID and Global Administrator credentials. From there, you can manage access for your client users directly from Datto RMM as well as seamlessly access the various Microsoft client portals. This integration features a dedicated Microsoft 365 menu that provides easy navigation to a tenant overview page, a user overview page, and specific user details. Refer to Microsoft 365 Integration and Microsoft 365 Integration Q&A.

Integrated Customer Billing for Autotask and Kaseya BMS

MSPs require an efficient and accurate way to bill for services provided to their customers, but manual billing processes are error-prone and tedious, and they can result in lost revenue. Having granular billing metrics for all IT Complete modules available in Autotask and Kaseya BMS allows for flexible automated billing.

 Copying a filter

You can now copy a filter from filter lists and the filter detail pane in the New UI to minimize repetition when many similar filters are required with minor criteria changes. Refer to Viewing filter details and Copying a filter.

Additional updates to the ComStore and BugFixes

Read the remaining release notes here:


Quinntin Comer

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Comer Technology Group provides exceptional business consulting services, management, and training in RMM and PSA – offering their service throughout all regions of the world.

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